Refund policy

Due to the nature of our products, our products can not be returned. However, foundation sticks and BB creams can be exchanged for another shade within 7 days of purchase. Product must be unopened and unused. Shipping costs are provided by the customer.

Any on sale items or items purchased with a discount code can not be returned or exchanged.

If you have questions about any product, please email us at info@shopjaxskincare.com before ordering, we are happy to help you with color matching.